Privacy Policy for MavenCostSeg.com · Last Updated: October 12, 2026
1. Introduction and Scope
Maven Cost Segregation Tax Advisors ("Maven," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.
This section explains how we collect, use, store, protect, and share information through our website, https://www.mavencostseg.com/, including its associated webpages, online calculators, contact forms, and other website-based services.
Our website provides information about cost segregation, real estate tax strategies, depreciation calculations, and related professional services.
This section applies specifically to our website and website-based activities. Our Maven Instant-Seg Chrome Extension, Maven REPS Hour Tracker, and Maven Cost Segregation ChatGPT plugin have their own dedicated privacy disclosures in Sections 01, 03, and 04 of this Privacy Policy.
Information collected through those products is handled according to their respective sections.
2. Information We Collect
We may collect the following categories of information depending on how you interact with our website and services.
A. Personal and Contact Information
When you submit an inquiry, request a quote, schedule a consultation, subscribe to communications, or otherwise contact Maven, we may collect:
- Full name.
- Email address.
- Telephone number.
- Company or business name.
- Mailing or business address, if provided.
- Information contained in messages, forms, and other communications you submit.
- Communication preferences and consent records.
We collect this information when you voluntarily provide it through our website or related communications.
B. Property and Financial Information
When you use our cost segregation calculator, request a proposal, or inquire about our services, we may collect information such as:
- Property type and classification.
- Property location or address.
- Purchase price or estimated property value.
- Property acquisition and placed-in-service dates.
- Estimated land value or allocation.
- Renovation and improvement expenditures.
- Estimated tax rates and other relevant financial assumptions.
- Additional property details necessary to evaluate a potential cost segregation study.
This information helps us provide calculations, respond to inquiries, prepare proposals, and evaluate potential service requirements.
Calculator estimates are preliminary and are not substitutes for professional tax advice or a completed engineering-based cost segregation study.
C. Website Usage and Technical Information
When you visit our website, certain information may be collected automatically through our website infrastructure and analytics services, including:
- Internet Protocol (IP) address.
- Browser type and operating system.
- Device information.
- Pages visited and time spent on the website.
- Referral sources and referring websites.
- Date and time of website visits.
- Website interactions and navigation activity.
- Cookies and similar online identifiers.
- General geographic information derived from technical data.
This information may be considered personal information under applicable privacy laws.
D. Account Information
If you register for a Maven website-based service that requires an account, we may collect information necessary to create and administer that account, including your name, email address, login identifiers, and related account information.
Additional information collected by specific products, including Maven REPS Hour Tracker, is described in their separate privacy-policy sections.
3. How We Use Your Information
Maven may use information collected through its website to:
- Operate, maintain, and improve our website and services.
- Generate preliminary cost segregation and depreciation estimates.
- Respond to consultation requests and customer inquiries.
- Prepare estimates, proposals, and professional service recommendations.
- Communicate with existing and prospective customers.
- Provide requested services and customer support.
- Maintain customer and business records.
- Analyze website traffic, visitor engagement, and marketing performance.
- Improve website content, functionality, and user experience.
- Conduct advertising, remarketing, and lead-generation activities where permitted by applicable law.
- Send promotional emails or text messages when permitted by applicable law and subject to applicable consent and opt-out requirements.
- Detect, prevent, and investigate fraud, misuse, and security incidents.
- Comply with applicable legal and regulatory obligations.
We use personal information for legitimate business purposes, to fulfill user requests, and where otherwise permitted or required by applicable law.
4. Cookies, Analytics, and Website Advertising
Our website may use cookies, tracking pixels, analytics services, and similar technologies to understand website activity, measure advertising performance, and improve our services.
These technologies may be used to:
- Measure website traffic and visitor engagement.
- Understand how visitors find and interact with our website.
- Evaluate the effectiveness of advertising campaigns.
- Attribute leads and consultation requests to marketing sources.
- Deliver or measure relevant advertising on other websites and platforms.
- Improve website functionality and user experience.
Our website may use services provided by companies such as Google and Meta for analytics, advertising, and campaign measurement.
These providers may receive technical identifiers, website activity information, or other data through properly configured tracking technologies.
Their processing of information is subject to their applicable policies and contractual arrangements. Relevant privacy resources include:
Visitors may be able to manage certain cookies through their browser settings, available cookie-consent tools, or applicable privacy controls.
Where required by law, Maven will provide appropriate choices regarding optional tracking technologies and the sale or sharing of personal information for cross-context behavioral advertising.
The website advertising practices described in this section do not automatically apply to information submitted through the Maven Cost Segregation ChatGPT plugin. Plugin-specific restrictions and disclosures are in the ChatGPT plugin privacy policy.
5. Information Sharing and Service Providers
Maven may share information collected through its website with authorized service providers and business partners when reasonably necessary for the purposes described in this policy. These recipients may include:
Customer Relationship Management Providers
Systems used to organize customer inquiries, consultation requests, sales opportunities, and related business records, including Pipedrive.
Website Hosting and Technology Providers
Companies providing website hosting, cloud infrastructure, databases, security, maintenance, and related technical services.
Email and Communication Providers
Services that assist with sending emails, responding to inquiries, delivering consultation confirmations, and providing customer communications.
Analytics and Advertising Providers
Providers that assist with website analytics, advertising measurement, campaign attribution, and other permitted marketing activities.
Professional Advisors and Service Providers
Accountants, attorneys, consultants, contractors, and other authorized service providers who require relevant information to perform services for Maven.
Legal and Regulatory Authorities
Information may be disclosed when required by applicable law, valid legal process, or legally binding governmental requests, or when otherwise permitted by law to protect legal rights or address fraud and security threats.
Maven does not disclose personal information to unrelated parties without an appropriate business or legal basis.
Certain disclosures involving advertising technologies may constitute "sharing" under applicable privacy laws, even when personal information is not exchanged for money. Where required, we provide applicable opt-out rights.
6. Email and Text Message Communications
When you provide contact information, Maven may use it to respond to your inquiry, provide requested information, schedule consultations, or communicate about services.
Marketing emails and promotional text messages are subject to applicable consent and opt-out requirements.
Text Message Privacy
Mobile telephone numbers, text-message opt-in information, and messaging consent records are not sold or shared with third parties for their independent marketing or promotional purposes.
Authorized messaging service providers may process this information as necessary to deliver and administer Maven's text-message communications.
Opting Out
You may opt out of marketing text messages by replying STOP or UNSUBSCRIBE to the applicable messaging service.
You may opt out of promotional emails by using the unsubscribe instructions included in those communications or contacting Maven directly.
Opting out of marketing communications does not necessarily prevent us from sending necessary transactional, service-related, or administrative communications.
7. Data Retention
Maven retains personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, subject to applicable legal, accounting, contractual, and regulatory requirements.
Retention depends on the type of information and its purpose, including:
- Customer inquiries and consultation records.
- Active customer relationships and service records.
- Account information.
- Business correspondence.
- Website analytics and operational records.
- Advertising measurement data.
- Records required for tax, accounting, compliance, or legal purposes.
When determining appropriate retention periods, Maven considers the duration of the business relationship, the original purpose of collection, legal obligations, security requirements, and applicable recordkeeping needs.
When information is no longer required, we take reasonable steps to delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our data-retention practices.
You may request deletion of eligible personal information by emailing info@mavencostseg.com.
Certain information may be retained where required or permitted by applicable law.
8. Data Security
Maven uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
These measures may include encrypted communications, appropriate access controls, and security practices implemented by our website and service providers.
Access to personal information is intended to be limited to personnel and service providers with legitimate business needs.
No electronic transmission or storage system can be guaranteed completely secure. Users should avoid submitting unnecessary sensitive personal information through general website forms or communications.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services that are not operated or controlled by Maven.
These may include professional resources, scheduling providers, social media platforms, and other external services.
Maven is not responsible for the independent privacy practices of third-party websites or services. We encourage users to review the privacy policies of external services before providing personal information.
This provision does not limit Maven's responsibility for its own collection, use, or disclosure of information through third-party service providers.
10. California Privacy Rights
California residents may have specific privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), where those laws apply. These may include:
- Right to Know: Request information about the categories and specific pieces of personal information collected, used, disclosed, sold, or shared.
- Right to Delete: Request deletion of eligible personal information, subject to applicable exceptions.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Opt Out: Opt out of the sale or sharing of personal information for cross-context behavioral advertising.
- Right to Limit: Request limits on certain uses and disclosures of sensitive personal information where applicable.
- Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discrimination.
California residents may submit privacy inquiries and requests by contacting info@mavencostseg.com.
We will review and respond to applicable requests within the timeframes required by law. We may need to verify your identity before fulfilling certain requests.
Where California law requires an additional mechanism to opt out of the sale or sharing of personal information, Maven will provide that mechanism and honor applicable opt-out preference signals.
11. GDPR and Other Applicable Privacy Rights
Individuals located in the European Economic Area, United Kingdom, or other jurisdictions with applicable data-protection laws may have additional rights regarding their personal information. Depending on the applicable law and circumstances, these may include:
- Right of Access: Request access to personal data held about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of personal data in qualifying circumstances.
- Right to Restrict Processing: Request restrictions on certain uses of personal data.
- Right to Object: Object to certain processing activities, including direct marketing.
- Right to Data Portability: Request personal data in a portable format where applicable.
- Right to Withdraw Consent: Withdraw consent where processing is based on consent, without affecting prior lawful processing.
Where GDPR or equivalent laws apply, Maven processes personal information under the applicable legal basis, which may include consent, performance of a contract, compliance with legal obligations, or legitimate interests, depending on the processing activity.
Privacy requests may be submitted to info@mavencostseg.com. We will respond in accordance with applicable legal requirements.
12. Children's Privacy
Maven's website and professional services are intended for property owners, real estate investors, tax professionals, businesses, and other individuals seeking information about cost segregation.
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information through our website, please contact info@mavencostseg.com so we can investigate and take appropriate action, including deletion where required.
13. Changes to This Privacy Policy
Maven may update this policy periodically to reflect changes in our website, services, information practices, or applicable laws.
Any updates will be published on this page, along with an updated revision date when appropriate. Where required by applicable law, additional notice or consent may be provided for material changes.
We encourage users to review this Privacy Policy periodically.
14. Contact Us
For questions about our privacy practices, requests relating to personal information, or concerns regarding this policy, please contact:
Maven Cost Segregation Tax Advisors
Email: info@mavencostseg.com
Website: https://www.mavencostseg.com/
Privacy Policy: https://www.mavencostseg.com/privacy-policy/